The Acadia Hiking Sandal for Women

We take painstaking efforts to ensure that our sandals fit “true to size”.  Our sandals have a “fits as expected” around 90%, which is quite good!  Practically, this means that if you are typically a size 8, go with a size 8.  If you are exactly between sizes (e.g 8.5), we recommend that you size down for your sandal.

Our sandals are perfect for medium width feet, but our sandals come with an adjustable strap and soft stretchy straps to fine tune the width to your specific needs, whether you have wide or narrow feet.   

If you are still not sure what size you should order, please refer to our size chart on the product page.  You can also visit our FAQs to see how to measure your feet. 

In the event that our sandals do not fit, don’t worry!  We offer free returns on all purchases.  Just return your unworn sandals in 30 days. 

Our footwear ships fast from our warehouse, often with 24 hours from the time of your purchase.  All purchases come with 100% free standard shipping in the United States.   

The following delivery times can be expected for most locations in the US:

• Standard Shipping:  5-7 business days.  
• Expedited Shipping:  3-5 business days
• Priority Shipping:  2-3 business days

If you live in Canada, please contact our customer care team (customercare@viakix.com) to learn about shipping options.  

100% Guarantee

Online shopping can create some hesitation for customers.  We want all our customers to have confidence in their order and to be 100% happy with their purchase.  That’s why we are committed to providing free returns, for any reason.  That's our commitment to you.  

Your purchase is 100% guaranteed to ensure that your pair of Viakix shoes meets the high standards that you expect. If they do not, simply return your unworn footwear, with the original tags and packaging, within 30 days for a replacement or a refund.  We stand behind every pair of Viakix shoes that leaves our warehouse. Guaranteed.

As part of our return policy, we will email you a postage paid return label, so that you do not have to pay postage. Please note that Viakix will provide a free return return label for one (1) pair of sandals. If a customer is returning two (2) or more sandals, Viakix will subtract $5.99/sandal from the total purchased amount to cover shipping and handling costs. We are unable to mail return labels, so you will need a printer in order to print the return label. Also please note that we cannot reimburse for expedited or priority shipping costs. 

We truly pride ourselves on our product and we are always looking for ways to improve our footwear -- so let us know how our shoes can serve you best. With your input, we can continue to offer you the highest quality products and service.

For more information, you can reach out to our customer service, who is available 7 days a week to answer your questions by email:

Or by phone at:

If you would like to start a return, please visit our return portal.  Its simple, fast, and easy!