Accessibility
Accessibility Statement for Viakix.com
Updated: June 4, 2025
Our Accessibility Commitment
At Viakix.com, we are committed to providing a website that is accessible to the widest possible audience, regardless of ability. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide a framework for making web content more accessible for individuals with disabilities.
As of June 2025, Viakix.com has undergone a comprehensive accessibility audit and implemented updates to improve accessibility across our homepage, category pages, product pages, and key interactive features such as navigation, forms, and shopping cart functionality.
Accessibility is not a one-time effort but an ongoing process. We understand that standards evolve, technology changes, and new content is continuously added. While we have made substantial improvements, we know that issues may still arise. We are committed to continuing to monitor and improve the accessibility of our website to the best of our abilities over time.
Limitations and Feedback
Despite our efforts to make all pages and content on Viakix.com fully accessible, accessibility remains a work in progress. To the extent that any content is not yet fully accessible, it may be because we have not yet identified the most appropriate technological solution. Under such circumstances, we will make every reasonable effort to promptly remedy the issue once it is brought to our attention.
We welcome your feedback and will do our best to address any issues promptly. If you experience difficulty accessing any part of our site, encounter a barrier, or have suggestions for improvement, please contact us directly. Our team is happy to assist and work with you to provide the information or service you need through an accessible communication method.
Contact Us
📧 Email: customercare@viakix.com
📞 Phone: (888) 996-3210 (Option 1)
If you reach us outside of business hours, please leave a message and we will respond as soon as possible.